US/International Shipping

Please allow up to 1-3 business days for your order to process.

Shipping transit time estimate at checkout does not include order processing time. 

We are closed on Saturdays, Sundays, and all major holidays.

U.S. Orders over $150 that chose Free Standard Shipping at checkout, order delivery can take up to 5-6 business days.

 

INTERNATIONAL COUNTRIES

Product pricing is shown in USD.

 

INTERNATIONAL SHIPPING

Duties, taxes and other customs fees are calculated based on the value of your purchase and your ship to address. The value will be automatically calculated and displayed at checkout. This charge is determined by local customs authorities in your country. All duties and taxes are non-refundable.

The exact available shipping options for your country will be presented during checkout.

Once your order has shipped, we estimate you will receive your package within 5-15 business days based on location. 

Please note we do not ship on weekends or US holidays. 


You will receive an order confirmation email from us after an order is placed. And once your order ships from our warehouse, you will receive a shipping confirmation email with tracking to your international address.  

*We are not responsible for carrier transit or custom hold delays.*

 

 

Missing Package: If you believe your package is missing, we suggest waiting 24 hours before reaching out as in some cases packages may say delivered up to 24 hours prior to actual arrival.

If after 24 hours your tracking information shows that your package was delivered, but you can't find it we suggest you take the following measures

  • Verify the shipping address on your order confirmation email
  • Check outside for a notice of attempted delivery.
  • Check the immediate area; including any mailbox, garage, porch, front desk, leasing office, neighbor, or anyone that may have signed for or picked up the package.
  • Track your package online to see if there are any special instructions or if someone else accepted the delivery.
  • Some packages travel through multiple carriers; check your mailbox or wherever else you receive mail
  • APO/FPO customers ONLY - Check your Military Base mailroom. (if applicable).

Note: For international orders check with your local postal office or customs office, as they may be holding the order for payment of customs fees. 

Refunds cannot be given for lost/stolen packages. 

 

Loses & Damages

Damaged or faulty product must be claimed within 7 days once received in order to ensure proper handling. Please email contact@ivlcollective.com and attach product images of the damage.

Unfortunately, we are not responsible for lost or stolen packages once delivered. We cannot refund lost or stolen items.

 

 

IVL Collective reserves the right to change the structure of our shipping, at any time, without prior notice. 

 

Our founder Emily Jackson has spent her life talking about fitness, beauty, fashion, and wellness. In June 2019 she launched her own premium activewear line, IVL, which has proven successful with multiple drops a year and is true to her passion of staying fit and keeping active.

OUR MISSION

Performance focused fabric meets ultimate support and comfort. IVL has the softest fabric for both athletic bras and leggings on the market. We are dedicated to producing sporty and refined activewear that you can wear from the studio to the streets.

 

WHAT MAKES US UNIQUE

IVL fills a void in the market with fashion-forward activewear that uses innovative technical fabrics that perform all of your activities from your morning run to running errands.

 

PERFORMS BEAUTIFULLY

Our activewear expertly marries refined design with advanced performance benefits, so you don’t have to sacrifice style before, during, or after an intense workout.

 

DEDICATION TO DETAIL

Throughout the design process, the IVL team refines each piece to deliver the ultimate fit and comfort. Plus, IVL fabrics pack a punch with technical elements like sun protection,
sweat wicking, and natural deodorizers.