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    FAQ's

    When will I receive my order?

    Your estimated order arrival is shown at checkout when you choose your shipping method. All shipping transit times are based off the order's address!

    I forgot to enter my promotional code at checkout. What can I do?

    Unfortunately, once you checkout, and your order has been processed, we are not able to apply promotional codes to your order. All codes must be entered at the time of checkout. 

    The item I'm wanting is out of stock. How can I find out when it will be restocked?

    You can sign up for an email notification! Simply go to the item you are wanting and enter your email to be notified when it comes back! 

    If I purchase a gift card, will I get it in the mail?

    No, our gift cards are e-gift cards! They are sent electronically via email. Make sure you enter the correct recipients email at checkout so they can receive their e-gift card and it's redeeming instructions! 

    Do you have a size guide?

    Yes! You can find it here

    What size is Emily wearing?

    Emily is wearing a size 4 in leggings, size 6 in bras, size 4 in tanks, size 4 in our jogger pants, and a size 6 in our sweatshirt. 

    Do you offer maternity friendly items?

    Unfortunately, we do not offer maternity items at the moment. However, our fabrics are super stretchy, soft and high waisted. Emily would suggest sizing up according to the product's size chart and thinks they would be AMAZING for all the pregnant mamas out there.

    What fabrics does IVL use? Are they sustainable?

    IVL took years to develop the absolute best, technical fabrics. You can find out more about our fabric and sustainability here

    How many promo codes can I use at checkout?

    You can only use one promotional code per order, at checkout.